Last Updated: February 2026
At HW Carpentry, we are committed to protecting your privacy. This policy explains how we handle your personal information when you visit our website.
1. Information We Collect
We only collect basic personal information that you voluntarily provide through our contact forms, including:
- Name
- Email Address
- Phone Number
- Project Details (if provided in the message box)
2. How We Use Your Information
We use the information you provide solely to:
- Respond to your enquiries or provide a quote.
- Discuss your kitchen, bathroom, or interior furnishing project.
- Coordinate installations and site visits.
We do not sell, rent, or share your personal data with third parties for marketing purposes.
3. Cookies and Analytics
Our website may use basic cookies to improve your browsing experience. We use standard tools (like Google Analytics) to understand how visitors use our site, which helps us improve our services. These tools do not identify you personally.
4. Links to Third-Party Websites
Our website contains links to Howdens and other partners. Please note that we do not control these external sites. Once you click a link and leave our website, we are not responsible for the protection and privacy of any information you provide on those sites. We recommend viewing the privacy policy of the website in question.
5. Data Retention
We keep your contact information only as long as necessary to fulfill the purpose for which it was collected or to comply with legal requirements.
6. Your Rights
Under UK GDPR, you have the right to:
- Request a copy of the data we hold about you.
- Request that we correct or delete your personal information.
- Withdraw your consent for us to contact you at any time.
7. Contact Us
If you have any questions about this policy or your data, please contact us at: contact@hwcarpentry.co.uk